Business Workplace For College Kids – Otterbein University

Although the value related to credit score card processing grows every 12 months, Otterbein desires to keep to provide the option of paying by using credit score card. However, the University can not keep to take in those expenses.

Therefore, Otterbein has contracted with TouchNet PayPath, a 3rd-celebration company, to provide credit score card processing offerings for pupil bills. Through this new provider, a 2.85% comfort rate (minimal $three.00 fee) may be charged to cover the credit card transaction expenses assessed through credit card agencies. We are running hard to contain our charges to be able to keep the value of attending Otterbein less costly for everyone.

To permit students and households an possibility to prepare for the change, the credit score card comfort rate will begin January 15, 2016. Please note that the benefit price handiest applies to pupil account bills made via credit score or debit card. Additional offerings, inclusive of the bookstall, coffee keep, and Marketplace, aren’t blanketed.

Below are our listing of Frequently Asked Questions for more statistics. You can also contact Business Services at 614-823-1151.

Why is Otterbein charging a fee for using my credit score card?

Due to growing fees to process credit card transactions, Otterbein has contracted with a 3rd-birthday party employer, Touchnet PayPath, to offer credit score card processing offerings for pupil debts. By contracting with PayPath, Otterbein can acquire the entire amount of the price without being charged for the processing fees. The price is charged through the third-birthday party processor, not Otterbein.

Why is the convenience rate 2.eighty five%? How was this percent mounted?

The 1/3-party credit card processor, Touchnet PayPath, set up the 2.85% fee to cowl the credit score card transaction costs assessed with the aid of credit card corporations.

Is Otterbein particular in charging a convenience price?

No, most Ohio faculties and universities charge a similar rate.

Is there any way I can avoid paying a convenience price?

You can avoid paying the two.85% convenience rate by paying on-line with an e-test via your checking or savings account. This payment can be remodeled the Internet through the Otterbein ePay device. To avoid the ease price, pick the “electronic test” alternative.

You can also avoid the benefit charge via handing over a test to the Accounts Receivable office, positioned at 25 W. Home Street, or by mailing a test to the deal with beneath. Always consist of your campus ID variety on the check.

Thank you to your comments as we work to enhance communique with students and their families.

Otterbein University

Business Services

attn.: Accounts Receivable

1 S. Grove Street

Westerville, OH 43081

Can I make a credit score card fee online?

Yes. Students pays through credit score card online through the Otterbein ePay device. However, the 2.eighty five% credit score card convenience rate (minimal $3.00 price) can be carried out.

Can someone else make a credit score card charge over the Internet on my lessons account?

Yes. Another consumer may also make an online fee on behalf of the pupil, but best if the scholar has set the individual up as a certified user through the Otterbein ePay device.

Can I make a credit score card charge over the telephone?

No. Credit card bills cannot be revamped the smartphone or through the mail. This security degree ensures the confidentiality of your payment records.

May I pay in person using a credit card?

Credit card payments may be made at a kiosk in the Accounts Receivable office, located in the Business Services constructing at 25 W. Home Street. This kiosk will get admission to the Otterbein ePay system. Note that the benefit charge will nevertheless be carried out to any bills made by using credit card.

I regularly acquire exams from my credit score card organisation. Can I use the routing quantity and account number of these assessments to make an electronic test (e-take a look at) fee?

No. Credit card organizations will now not honor exams used electronically. The charge will be back as “account not found.” You may use these assessments thru the mail or in individual most effective. Mail payments to the deal with underneath. Always encompass your campus ID quantity on the check.

Otterbein University

Business Services

attn.: Accounts Receivable

1 S. Grove Street

Westerville, OH 43081

If I make a credit score card charge in mistakes, will my convenience price be refunded?

No. The comfort fee isn’t always refundable, even though the payment to which it relates is canceled, refunded, credited or charged lower back.

If I use my debit card to pay my pupil account fees, will I be charged the convenience fee?

Yes. If you use your debit card to pay your student account expenses, you’ll be charged the two.eighty five% comfort rate. For checking or financial savings account debits, please use the e-test choice to avoid paying the benefit rate.

Will the ease fee that I am charged be included on my semester eBill?

No. The convenience price is classed via a 3rd-birthday celebration company, Touchnet PayPath, similarly to the price. The convenience price will now not seem to your scholar account or on your eBill statement.

How will the benefit price charge appear on my credit card assertion?

Two separate transactions will be listed in your credit card declaration: one transaction for the pupil account fee, and one transaction for the benefit price.

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